Dzayn
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Private beta · Yerevan · first cohort 2026

Your phone line, staffed by software.

Dzayn picks up the calls your team can’t get to. It talks to the caller in Armenian, Russian or English, does the thing they rang for, and writes up what happened.

Two minutes to sign up. No card, no commitment.

line 1 · unattendedLIVE 00:42
Caller languageArmenian
Latency0.61s
Outcomeaddress updated
Talks Armenian, Russian, English
Replies in under a second
No hold queue, ever
Keeps your existing number
What it does

Ten calls or ten thousand — same setup.

One agent handles a hundred conversations at the same time, and each one gets the same patience as the first. Your people keep the calls that actually need a person.

Coverage

Nobody waits on hold.

Every line answers on the first ring, at three in the afternoon or three in the morning. When a call needs a person, it arrives with the conversation already summarised.

No busy tone
A hundred simultaneous calls cost the same as one.
Off-hours
Nights, weekends and public holidays included.
Hand-over
Transfers mid-call, with the summary attached.
Real speech
Handles interruptions, pauses and background noise.
ON THE LINE NOW
A
Anahit G.
asking about an invoice
AGENT 01
D
Davit M.
confirming tomorrow’s booking
AGENT 02
L
Lusine H.
being passed to Sona
TRANSFER
+
41 more calls closed this hour
C
Բարև ձեզ, ես ուզում եմ փոխել իմ պատվերի հասցեն։
D
Իհարկե։ Ձեր պատվերը գտա — ասե՛ք նոր հասցեն, և ես կթարմացնեմ հիմա։
C
Actually, can we continue in English?
D
Of course — go ahead with the new address whenever you’re ready.
Language

Armenian, not an afterthought.

Street names in Vagharshapat, surnames with three spellings, callers who start in one language and finish in another. That is the normal case here, so it is what we tuned for.

ՀայերենEnglishРусскийask us about others
Control

It says what you told it to say.

You set the wording, the limits and the point where a person takes over. Every call is written down afterwards, so you can read what was said instead of hoping.

Limits you set
Approved answers, forbidden topics, required disclosures — applied on every call.
Written record
Transcript, summary and outcome for each conversation, searchable by phone number.
Your systems
Reads and writes to the CRM or helpdesk you already run.

How it works

On your line in about two weeks.

01

We listen in

You send us a week of recordings or a call script. We work out the ten questions that make up most of your volume.

02

We build it

Voice, wording and limits configured, connected to your number, tested against those same recordings before anyone real hears it.

03

You switch it on

Start with after-hours only. Read the transcripts. Widen it when you are satisfied, or turn it off in one click.

Use cases

Six jobs it takes off your desk.

Support calls

Order status, opening hours, account questions — answered on the spot, at any hour.

Bookings

Slots booked, confirmed and reminded, so fewer people forget to turn up.

New enquiries

Anyone who leaves a number gets a call back within the minute, with notes for sales.

Overflow

Monday-morning spikes and night shifts, so nothing ends up in voicemail.

Reminders

Payment and renewal reminders, worded the same way every time, each attempt logged.

Follow-ups

A short check-in call after the job, grouped into what people keep saying.

Early access · 2026

Put it on one line and see.

We are taking on a handful of teams in this cohort, starting with a single number and your after-hours traffic. Leave your details and we will call you — on a real line, with a real person.

Launching 2026